How To Fix /CFG/FTI_TECH_ERROR037 - File &1 not in customer solution


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/FTI_TECH_ERROR -

  • Message number: 037

  • Message text: File &1 not in customer solution

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/FTI_TECH_ERROR037 - File &1 not in customer solution ?

    The SAP error message /CFG/FTI_TECH_ERROR037 File &1 not in customer solution typically indicates that a specific file, which is expected to be part of the customer solution, is missing or not found in the system. This error is often related to the configuration of the SAP system, particularly in the context of the Flexible Transport Infrastructure (FTI) or related transport management processes.

    Cause:

    1. Missing File: The specified file (&1) is not present in the expected directory or location within the SAP system.
    2. Incorrect Configuration: The system may not be properly configured to recognize the file as part of the customer solution.
    3. Transport Issues: There may be issues with the transport requests or the transport directory that prevent the system from accessing the required files.
    4. Version Mismatch: The file may be from a different version of the software or not compatible with the current system setup.

    Solution:

    1. Check File Existence: Verify that the file mentioned in the error message actually exists in the specified location. If it is missing, you may need to restore it from a backup or transport it from another system.
    2. Review Configuration: Ensure that the configuration settings for the Flexible Transport Infrastructure are correct. This may involve checking the settings in transaction codes like SCC1, SCC4, or SCC8.
    3. Transport Directory: Check the transport directory to ensure that it is correctly set up and that the necessary files are present. You can use transaction SE09 or SE10 to review transport requests.
    4. Re-import Transport: If the file is part of a transport request, consider re-importing the transport request to ensure that all necessary files are included.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may resolve the issue.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is a production environment.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
    • System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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