How To Fix /CFG/FTI_TECH_ERROR027 - No customer solution found

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/FTI_TECH_ERROR -

• Message number: 027

• Message text: No customer solution found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/FTI_TECH_ERROR027 - No customer solution found ?

  The SAP error message /CFG/FTI_TECH_ERROR027 No customer solution found typically indicates that there is an issue related to the configuration of the SAP system, particularly in the context of the Flexible Transport Infrastructure (FTI) or related transport management processes. This error suggests that the system is unable to find a suitable solution or configuration for a specific request or operation.
  Possible Causes:
  
  Missing Configuration: The system may not have the necessary configuration settings for the transport request or the specific operation being performed.
  Transport Layer Issues: There could be issues with the transport layer settings or the transport routes that are not properly defined.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the required operations.
  System Version Compatibility: There may be compatibility issues between different versions of SAP components or systems.
  Custom Development: If there are custom developments or enhancements, they may not be properly integrated or configured.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings related to the Flexible Transport Infrastructure and ensure that all necessary parameters are correctly set.
  Review Transport Routes: Verify the transport routes and layers to ensure they are correctly defined and that there are no missing links.
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to perform the operation. This may involve checking roles and profiles assigned to the user.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists and no solution is found, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring the Flexible Transport Infrastructure and managing transport requests.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  System Upgrade: If the issue is related to version compatibility, consider upgrading to a more recent version of SAP that may have resolved known issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /CFG/FTI_TECH_ERROR027 No customer solution found.