How To Fix /CFG/CCP162 - Get cross_client qualifier failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/CCP -

• Message number: 162

• Message text: Get cross_client qualifier failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/CCP162 - Get cross_client qualifier failed ?

  The SAP error message /CFG/CCP162 Get cross_client qualifier failed typically indicates an issue related to the configuration of cross-client settings in the SAP system. This error can occur in various scenarios, often when the system is trying to access or retrieve configuration data that is supposed to be available across different clients.
  Causes:
  
  Missing Configuration: The cross-client configuration data may not be properly set up or may be missing in the system.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the cross-client data.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process.
  System Corruption: There could be corruption in the configuration tables or data that is causing the retrieval to fail.
  Client-Specific Settings: The system might be trying to access client-specific settings instead of the intended cross-client settings.
  
  Solutions:
  
  Check Configuration: Verify that the necessary cross-client configuration settings are correctly defined in the system. This can be done by checking the relevant configuration tables or transaction codes.
  Authorization Check: Ensure that the user has the appropriate authorizations to access cross-client data. You may need to check the user's roles and authorizations.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport.
  Data Consistency Check: Run consistency checks on the relevant configuration tables to identify and rectify any inconsistencies or corruption.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU53 (for authorization checks), and SE11 (for table definitions).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Documentation: Refer to the official SAP documentation for detailed information on cross-client settings and configuration.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.