How To Fix /CFG/CCP136 - Get customer cross client qualifier failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/CCP -

  • Message number: 136

  • Message text: Get customer cross client qualifier failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/CCP136 - Get customer cross client qualifier failed ?

    The SAP error message /CFG/CCP136 Get customer cross client qualifier failed typically indicates an issue with retrieving a cross-client configuration or qualifier in the SAP system. This error can arise due to various reasons, including configuration issues, missing entries, or authorization problems.

    Causes:

    1. Missing Configuration: The required cross-client configuration might not be set up in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to access the required configuration.
    3. Transport Issues: If the configuration was transported from another system, there might have been issues during the transport process.
    4. Data Inconsistencies: There could be inconsistencies in the data that prevent the system from retrieving the necessary qualifiers.
    5. System Errors: There may be underlying system errors or bugs that are causing the retrieval to fail.

    Solutions:

    1. Check Configuration: Verify that the necessary cross-client configuration is correctly set up in the system. This can be done by checking the relevant customizing settings in transaction SPRO.
    2. Review Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access the cross-client configuration. This can be checked using transaction SU53 or by consulting with your security team.
    3. Transport Logs: If the configuration was recently transported, check the transport logs for any errors or warnings that might indicate issues during the transport process.
    4. Data Consistency Check: Run consistency checks on the relevant tables or configurations to identify any inconsistencies that may be causing the issue.
    5. System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SM21 (System Log).
    • Documentation: Review SAP documentation related to cross-client configurations and qualifiers to understand the expected setup and requirements.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to diagnose and resolve the error message /CFG/CCP136 Get customer cross client qualifier failed.

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