How To Fix /CFG/CCP019 - Get client record or sva fail


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/CCP -

  • Message number: 019

  • Message text: Get client record or sva fail

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/CCP019 - Get client record or sva fail ?

    The SAP error message /CFG/CCP019 Get client record or sva fail typically indicates an issue related to the configuration of the SAP system, particularly in the context of the Central Configuration Management (CCM) or the SAP Cloud Platform. This error can arise due to various reasons, including issues with client records, system configuration, or connectivity problems.

    Causes:

    1. Client Record Issues: The error may occur if the client record is missing, corrupted, or not properly configured in the system.
    2. SVA (Service Virtualization Architecture) Failures: If the system is trying to access a service that is not available or is misconfigured, it can lead to this error.
    3. Authorization Issues: Lack of proper authorizations for the user or service trying to access the client record can also trigger this error.
    4. Network or Connectivity Problems: Issues with network connectivity between the SAP system and the database or other services can lead to failures in retrieving client records.
    5. Configuration Errors: Incorrect settings in the configuration of the SAP system or the CCM can lead to this error.

    Solutions:

    1. Check Client Configuration: Verify that the client record exists and is correctly configured in the system. Ensure that all necessary parameters are set correctly.
    2. Review SVA Configuration: If applicable, check the configuration of the Service Virtualization Architecture to ensure that it is set up correctly and that all services are available.
    3. Authorization Checks: Ensure that the user or service account has the necessary authorizations to access the client records. You may need to adjust roles and permissions.
    4. Network Connectivity: Check the network connections and ensure that there are no issues preventing access to the required services or databases.
    5. System Logs: Review the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    7. Restart Services: Sometimes, simply restarting the relevant services or the entire SAP system can resolve transient issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on configuration management and error handling.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the /CFG/CCP019 Get client record or sva fail error in your SAP system.

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