How To Fix /CFG/CC_CORE_CONFIG077 - Atleast one solution should be set as customer solution

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/CC_CORE_CONFIG -

• Message number: 077

• Message text: Atleast one solution should be set as customer solution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/CC_CORE_CONFIG077 - Atleast one solution should be set as customer solution ?

  The SAP error message /CFG/CC_CORE_CONFIG077 indicates that at least one solution must be set as a customer solution in the configuration of the SAP system. This error typically arises in the context of SAP Customer Checkout or similar applications where solutions need to be defined for customer-specific scenarios.
  Cause:
  The error occurs when the system configuration does not have any solution marked as a "customer solution." This is necessary for the system to function correctly, as it needs to know which solutions are applicable to the customer’s specific requirements.
  Solution:
  To resolve this error, you need to ensure that at least one solution is marked as a customer solution in the configuration settings. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Log in to the SAP system and navigate to the relevant configuration area where solutions are defined.
  
  
  
  Identify Solutions:
  
  Look for the list of available solutions in the configuration settings. This may be under a specific module or application related to customer solutions.
  
  
  
  Set a Solution as Customer Solution:
  
  Select one of the solutions that you want to designate as a customer solution.
  There should be an option or checkbox to mark it as a "customer solution." Ensure that this option is checked.
  
  
  
  Save Changes:
  
  After making the necessary changes, save the configuration.
  
  
  
  Test the Configuration:
  
  After saving, test the configuration to ensure that the error message no longer appears and that the system behaves as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for your specific module or application to understand the configuration settings better.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  Support: If you continue to experience issues, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message /CFG/CC_CORE_CONFIG077 and ensure that your SAP system is configured correctly for customer solutions.