How To Fix /CFG/CC_CORE_CONFIG056 - SAP_SYSTEM user is locked.Contact SAP Service Center to unlock the user.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/CC_CORE_CONFIG -

  • Message number: 056

  • Message text: SAP_SYSTEM user is locked.Contact SAP Service Center to unlock the user.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/CC_CORE_CONFIG056 - SAP_SYSTEM user is locked.Contact SAP Service Center to unlock the user. ?

    The error message /CFG/CC_CORE_CONFIG056 SAP_SYSTEM user is locked. Contact SAP Service Center to unlock the user. indicates that the SAP_SYSTEM user account has been locked in your SAP system. This can happen for several reasons, including:

    Causes:

    1. Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
    2. Password Expiration: The password for the SAP_SYSTEM user may have expired, and the user has not updated it.
    3. Manual Locking: An administrator may have manually locked the user account for security reasons.
    4. System Configuration: Certain system configurations may lead to the locking of the SAP_SYSTEM user.

    Solutions:

    1. Unlock the User:

      • If you have the necessary authorizations, you can unlock the user account using transaction code SU01:
        1. Enter SU01 in the command field and press Enter.
        2. Enter SAP_SYSTEM in the User field and click on the "Display" button.
        3. Go to the "Lock" tab and unlock the user by deselecting the "Locked" checkbox.
        4. Save your changes.
    2. Reset Password:

      • If the password has expired, you may need to reset it:
        1. In the same SU01 transaction, after unlocking, go to the "Logon Data" tab.
        2. Enter a new password and save the changes.
    3. Contact SAP Service Center:

      • If you do not have the necessary permissions to unlock the user or reset the password, you will need to contact your SAP Basis team or SAP Service Center for assistance.
    4. Review Security Policies:

      • Check the security policies in your SAP system to understand why the user was locked and to prevent future occurrences. This may include reviewing password policies, lockout thresholds, and user activity logs.

    Related Information:

    • User Management: Understanding user management in SAP is crucial. Familiarize yourself with transaction codes like SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System).
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user locking and security configurations.
    • Documentation: Review SAP documentation regarding user management and security best practices to ensure compliance and security.

    By following these steps, you should be able to resolve the issue with the locked SAP_SYSTEM user account.

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