How To Fix /CFG/APPL_CFGSOL019 - Customer Solution is in progress.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/APPL_CFGSOL -

  • Message number: 019

  • Message text: Customer Solution is in progress.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/APPL_CFGSOL019 - Customer Solution is in progress. ?

    The SAP error message /CFG/APPL_CFGSOL019 Customer Solution is in progress typically indicates that a configuration solution or project is currently being processed or is in a state that prevents further actions. This can occur in various contexts, such as during the configuration of a customer solution in SAP Cloud Platform or SAP S/4HANA.

    Cause:

    1. Ongoing Configuration Process: The error usually arises when a configuration solution is actively being worked on or is in a pending state. This could be due to a user currently editing the configuration or a background job that is processing the configuration.
    2. Locking Mechanism: SAP uses locking mechanisms to prevent multiple users from making conflicting changes to the same configuration. If one user is editing a solution, others may receive this error.
    3. Incomplete Configuration: If a configuration solution was not completed or saved properly, it may remain in a "in progress" state.

    Solution:

    1. Check Active Sessions: Verify if another user is currently working on the same configuration. If so, you may need to wait until they finish or coordinate with them.
    2. Review Background Jobs: Check if there are any background jobs running that might be processing the configuration. You can do this through transaction codes like SM37 to monitor job statuses.
    3. Release Locks: If you suspect that a lock is causing the issue, you can use transaction SM12 to check for and release any locks that may be preventing access.
    4. Complete the Configuration: If you have access to the configuration, ensure that it is completed and saved properly. If it is in a draft state, finalize it.
    5. Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.
    6. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM37 (to monitor background jobs), and SLG1 (to view application logs).
    • Documentation: Review SAP documentation related to the specific module or application you are working with, as it may provide insights into configuration processes and error handling.
    • User Permissions: Ensure that you have the necessary permissions to access and modify the configuration solutions.

    By following these steps, you should be able to diagnose and resolve the issue related to the error message /CFG/APPL_CFGSOL019 Customer Solution is in progress.

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