How To Fix /CFG/APPL_CFGSOL005 - Unknown error occurred when getting user full name with user ID &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/APPL_CFGSOL -

• Message number: 005

• Message text: Unknown error occurred when getting user full name with user ID &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/APPL_CFGSOL005 - Unknown error occurred when getting user full name with user ID &1. ?

  The SAP error message /CFG/APPL_CFGSOL005 Unknown error occurred when getting user full name with user ID &1 typically indicates that there is an issue with retrieving the full name of a user based on their user ID. This can occur in various contexts, such as during configuration or when accessing user-related data.
  Possible Causes:
  
  User ID Does Not Exist: The user ID specified in the error message may not exist in the system.
  Authorization Issues: The user or the process trying to retrieve the full name may not have the necessary authorizations to access user data.
  Database Issues: There may be issues with the database that prevent the retrieval of user information.
  Configuration Issues: There could be misconfigurations in the user management settings or related components.
  System Performance: If the system is under heavy load, it may not be able to retrieve user information in a timely manner.
  
  Solutions:
  
  Verify User ID: Check if the user ID mentioned in the error message exists in the system. You can do this by using transaction code SU01 to look up the user.
  Check Authorizations: Ensure that the user or the process has the necessary authorizations to access user data. You can use transaction SU53 to analyze authorization issues.
  Database Check: If you suspect a database issue, check the database logs for any errors or inconsistencies. You may need to involve your database administrator.
  Configuration Review: Review the configuration settings related to user management and ensure that they are set up correctly.
  System Performance Monitoring: Monitor system performance to see if there are any bottlenecks or issues that could be affecting the retrieval of user information.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SU01 (User Maintenance), SU53 (Authorization Check), and PFCG (Role Maintenance) for user management.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to retrieving the user full name in SAP.