How To Fix /CFG/APPL_CFGSOL002 - Error occurred when getting WebGUI SSCUI.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/APPL_CFGSOL -

• Message number: 002

• Message text: Error occurred when getting WebGUI SSCUI.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/APPL_CFGSOL002 - Error occurred when getting WebGUI SSCUI. ?

  The SAP error message /CFG/APPL_CFGSOL002 indicates that there was an issue when trying to access the WebGUI Self-Service Configuration User Interface (SSCUI). This error can arise due to various reasons, including configuration issues, authorization problems, or system inconsistencies.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the SSCUI.
  Configuration Problems: There may be misconfigurations in the system settings or in the WebGUI setup.
  System Inconsistencies: There could be inconsistencies in the system that prevent the SSCUI from loading properly.
  Network Issues: Problems with network connectivity or browser settings may also lead to this error.
  Browser Compatibility: The browser being used may not be compatible with the WebGUI.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the SSCUI. You can check this in transaction SU53 after the error occurs to see if there are any missing authorizations.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the WebGUI. Check transaction SICF to ensure that the WebGUI service is activated and properly configured.
  Ensure that the necessary parameters are set in transaction RZ10 or RZ11.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that could provide more context about the issue.
  
  
  
  Clear Browser Cache:
  
  Clear the browser cache and cookies, or try accessing the SSCUI from a different browser or in incognito mode.
  
  
  
  Network and Connectivity:
  
  Ensure that there are no network issues affecting the connection to the SAP system. Check firewall settings and proxy configurations if applicable.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  System Restart:
  
  In some cases, restarting the SAP application server may help resolve temporary issues.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for WebGUI and SSCUI for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and potentially resolve the /CFG/APPL_CFGSOL002 error in SAP.