How To Fix /CFG/ACTIVATION359 - Not a CCP Client. Customer Conversion Not Possible

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/ACTIVATION -

• Message number: 359

• Message text: Not a CCP Client. Customer Conversion Not Possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/ACTIVATION359 - Not a CCP Client. Customer Conversion Not Possible ?

  The SAP error message /CFG/ACTIVATION359 Not a CCP Client. Customer Conversion Not Possible typically occurs during the customer conversion process in SAP, particularly when working with the Customer-Centric Processes (CCP) framework. This error indicates that the system is unable to perform the customer conversion because the client is not recognized as a CCP client.
  Cause:
  
  Client Configuration: The client you are working in may not be configured as a CCP client. This can happen if the necessary settings or configurations for CCP have not been completed.
  Missing Authorizations: The user executing the conversion may not have the necessary authorizations to perform the operation.
  Incorrect Environment: The system might be in a non-CCP environment or the necessary components for CCP are not installed or activated.
  
  Solution:
  
  
  Check Client Configuration:
  
  Ensure that the client is properly configured as a CCP client. This may involve checking the settings in transaction SPRO under the relevant configuration paths for customer conversion and CCP.
  Verify that the necessary business functions related to CCP are activated in the system. You can check this in transaction SFW5.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform customer conversion. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  System Environment:
  
  Confirm that you are working in the correct environment that supports CCP. If you are in a development or test environment, ensure that it has been set up correctly for CCP.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for customer conversion and CCP to ensure that all prerequisites and configurations are met.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. Sometimes, there are known issues or patches that can resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SFW5 for business function activation, and PFCG for role management.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP Help Portal for detailed guides on customer conversion and CCP processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.