How To Fix CFD_SUPPORT_HC026 - Found more than one generation job.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CFD_SUPPORT_HC -

  • Message number: 026

  • Message text: Found more than one generation job.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CFD_SUPPORT_HC026 - Found more than one generation job. ?

    The SAP error message CFD_SUPPORT_HC026 indicates that there is more than one generation job found for a specific task or process. This typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar environments where generation jobs are used to process data or configurations.

    Cause:

    1. Multiple Jobs Running: The error usually arises when multiple generation jobs are initiated for the same process or task, which can lead to conflicts or inconsistencies in the data being processed.
    2. Job Overlap: If a job is still running and another job is triggered for the same task, it can result in this error.
    3. Configuration Issues: There may be misconfigurations in the job scheduling or management settings that allow multiple jobs to be created for the same task.

    Solution:

    1. Check Running Jobs: Use the SAP CC monitoring tools to check for any currently running generation jobs. You can typically find this in the job management or monitoring section of the SAP CC interface.
    2. Terminate Duplicate Jobs: If you find multiple jobs running for the same task, you may need to terminate the duplicate jobs. Ensure that you only have one active job for the specific task.
    3. Review Job Scheduling: Review the job scheduling settings to ensure that jobs are not being triggered multiple times inadvertently. Adjust the scheduling parameters if necessary.
    4. Error Logs: Check the error logs for more detailed information about the jobs that are causing the conflict. This can provide insights into why multiple jobs were initiated.
    5. Consult Documentation: Refer to the SAP documentation for your specific version of SAP CC for any additional troubleshooting steps or best practices regarding job management.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide patches or updates that address the issue.

    Related Information:

    • SAP Convergent Charging Documentation: Review the official SAP documentation for Convergent Charging for more details on job management and error handling.
    • SAP Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can share their solutions.
    • System Performance: Monitor system performance, as high load or resource constraints can sometimes lead to unexpected behavior in job scheduling.

    By following these steps, you should be able to identify the cause of the CFD_SUPPORT_HC026 error and implement a solution to resolve it.

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