How To Fix >CFC080 - Clarification case (&1, &2) not available

SAP Error Message - Details

• Message type: E = Error

• Message class: >CFC -

• Message number: 080

• Message text: Clarification case (&1, &2) not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >CFC080 - Clarification case (&1, &2) not available ?

  The SAP error message CFC080 indicates that a clarification case, identified by the parameters (&1, &2), is not available. This error typically arises in the context of SAP's Customer Financial Management (CFM) or related modules where clarification cases are used to manage and resolve discrepancies in financial transactions.
  Cause:
  
  Non-Existent Case: The clarification case you are trying to access does not exist in the system. This could be due to a typo in the case number or the case being deleted or archived.
  Authorization Issues: The user may not have the necessary permissions to view or access the clarification case.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization that prevent the case from being retrieved.
  Incorrect Configuration: The system may not be configured correctly to handle clarification cases, leading to errors when trying to access them.
  
  Solution:
  
  Verify Case Number: Double-check the clarification case number you are using. Ensure that it is entered correctly and corresponds to an existing case.
  Check Authorization: Ensure that the user has the necessary authorizations to access clarification cases. This may involve checking user roles and permissions in the SAP system.
  Database Check: If you have access, check the database to see if the clarification case exists. You may need to consult with your SAP Basis team or database administrator.
  Review Configuration: If the issue persists, review the configuration settings related to clarification cases in your SAP system. This may involve checking the relevant customizing settings in the IMG (Implementation Guide).
  Consult Documentation: Refer to SAP documentation or notes related to the CFC module for any known issues or additional troubleshooting steps.
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing clarification cases, such as CFC1 for creating clarification cases or CFC2 for changing them.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.