How To Fix CFB490 - Internal Data Inconsistency

SAP Error Message - Details

• Message type: E = Error

• Message class: CFB - Messages for Consumer Products

• Message number: 490

• Message text: Internal Data Inconsistency

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CFB490 - Internal Data Inconsistency ?

  The SAP error message CFB490, which indicates "Internal Data Inconsistency," typically arises in the context of financial transactions, particularly in the area of controlling (CO) or financial accounting (FI). This error suggests that there is a mismatch or inconsistency in the data that the system is trying to process, which can be due to various reasons.
  Causes of CFB490 Error
  
  Data Corruption: There may be corrupted data in the database tables that the transaction is trying to access.
  Inconsistent Document Flow: If there are inconsistencies in the document flow, such as missing or incorrectly linked documents, this can trigger the error.
  Configuration Issues: Incorrect configuration settings in the controlling or financial modules can lead to inconsistencies.
  Custom Code: If there are custom enhancements or modifications in the system, they might not be handling data correctly, leading to inconsistencies.
  Concurrent Processing: If multiple users are trying to process the same data simultaneously, it can lead to conflicts and inconsistencies.
  
  Solutions to CFB490 Error
  
  Check Data Consistency: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. Look for missing or incorrect entries.
  Reprocess Documents: If the error is related to specific documents, try to reprocess or reverse those documents to see if it resolves the issue.
  Run Consistency Checks: Use SAP standard programs or reports to run consistency checks on the relevant modules (e.g., CO, FI) to identify and correct inconsistencies.
  Review Custom Code: If there are custom developments, review the code to ensure it is functioning correctly and not causing data inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes and any relevant logs.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), and others that can help you analyze the data.
  SAP Notes: Regularly check for SAP Notes related to financial and controlling inconsistencies, as they may provide specific solutions or workarounds.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the inconsistency.
  User Authorization: Ensure that the user has the necessary authorizations to perform the actions that led to the error, as lack of authorization can sometimes lead to unexpected behavior.
  
  By following these steps, you should be able to diagnose and resolve the CFB490 error in your SAP system.