How To Fix /CEERE/DM290 - Other program error - inform PT administration

SAP Error Message - Details

• Message type: E = Error

• Message class: /CEERE/DM -

• Message number: 290

• Message text: Other program error - inform PT administration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CEERE/DM290 - Other program error - inform PT administration ?

  The SAP error message /CEERE/DM290 Other program error - inform PT administration typically indicates an issue related to the Payroll Time Management (PT) module in SAP. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying programs or processes.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the Payroll Time Management configuration can lead to errors during processing.
  Data Inconsistencies: Missing or incorrect data in master records (e.g., employee master data, time data) can trigger this error.
  Program Errors: There may be bugs or issues in the custom programs or standard SAP programs that are being executed.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to unexpected errors.
  System Updates or Patches: If the system has recently been updated or patched, it may have introduced new bugs or compatibility issues.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Payroll Time Management module to ensure they are set up correctly.
  Data Validation: Validate the employee master data and time data for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  Debugging: If you have access to debugging tools, you can analyze the program that triggered the error to identify the root cause.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the transaction or program.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes to fix known issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the Payroll Time Management module, such as PA30 (Maintain HR Master Data) and PT60 (Time Evaluation).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to Payroll Time Management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the /CEERE/DM290 error.