How To Fix /CEERE/DM242 - Tax calculation for tax office & locked - result not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: /CEERE/DM -

• Message number: 242

• Message text: Tax calculation for tax office & locked - result not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CEERE/DM242 - Tax calculation for tax office & locked - result not saved ?

  The SAP error message /CEERE/DM242 Tax calculation for tax office & locked - result not saved typically indicates that there is an issue with the tax calculation process in the SAP system, specifically related to a tax office that is locked. This can occur in various scenarios, such as during the processing of tax returns or when trying to save tax-related data.
  Cause:
  
  Locked Tax Office: The tax office in question is locked, which prevents any changes or updates to the tax calculation results.
  Configuration Issues: There may be configuration settings in the tax office or tax calculation settings that are not correctly set up.
  User Authorizations: The user may not have the necessary authorizations to perform actions related to the tax office.
  System Errors: There could be underlying system errors or inconsistencies in the database that are causing the lock.
  
  Solution:
  
  
  Unlock the Tax Office: 
  
  Check the status of the tax office in the system. If it is locked, you may need to unlock it. This typically requires administrative access.
  Use transaction codes like OBYZ or OBY6 to manage tax office settings.
  
  
  
  Review Configuration:
  
  Ensure that the tax office is correctly configured in the system. Check the settings related to tax calculation and ensure they are aligned with the business requirements.
  Verify that the tax codes and rates are correctly defined.
  
  
  
  Check User Authorizations:
  
  Ensure that the user attempting to perform the action has the necessary authorizations to access and modify tax-related data.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Logs:
  
  Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYZ (for tax office settings) and OBY6 (for tax calculation settings).
  Documentation: Review SAP documentation related to tax calculation and configuration to ensure compliance with local tax regulations.
  Testing: After making changes, conduct thorough testing to ensure that the tax calculation works as expected and that the error does not reoccur.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.