How To Fix /CEERE/DM062 - Cannot calculate regular return because a correcting/supplem.one exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /CEERE/DM -

• Message number: 062

• Message text: Cannot calculate regular return because a correcting/supplem.one exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CEERE/DM062 - Cannot calculate regular return because a correcting/supplem.one exists ?

  The SAP error message /CEERE/DM062 indicates that the system cannot calculate a regular return because there is an existing correcting or supplementary document associated with the transaction. This typically occurs in the context of handling returns, corrections, or adjustments in financial or logistics processes.
  Cause:
  
  Existing Document: The error arises when there is already a correcting or supplementary document linked to the original transaction. This could be a return, credit memo, or any other adjustment that has been processed.
  Document Status: The status of the existing document may prevent the system from processing a new regular return.
  Business Rules: Certain business rules or configurations in the SAP system may restrict the ability to process multiple returns or corrections simultaneously.
  
  Solution:
  
  Check Existing Documents: Review the existing correcting or supplementary documents related to the original transaction. You can do this by checking the document flow or using transaction codes like VA03 (Display Sales Order) or VF03 (Display Billing Document).
  Complete or Cancel Existing Documents: If the existing document is not needed, consider completing or canceling it before attempting to process the regular return.
  Consult with Business Process Owner: If you are unsure about the existing documents or the business rules, consult with the relevant business process owner or SAP functional consultant to understand the implications of modifying or canceling documents.
  Use Transaction Codes: Utilize transaction codes such as MB1A, MB1B, or MB1C for inventory adjustments, or FB08 for reversing financial documents, depending on the context of the error.
  System Configuration: If this is a recurring issue, it may be worth reviewing the system configuration to ensure that it aligns with business processes and does not inadvertently block necessary transactions.
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on handling returns and corrections.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context on the issue.
  User Permissions: Ensure that you have the necessary permissions to view and modify the documents in question.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.