How To Fix CE549 - System error in accessing characteristic data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CE - CAPP messages

  • Message number: 549

  • Message text: System error in accessing characteristic data

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  • What causes this issue?

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    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message CE549 - System error in accessing characteristic data ?

    The SAP error message CE549, which states "System error in accessing characteristic data," typically indicates an issue with the system's ability to retrieve or process characteristic data in the context of a specific transaction or operation. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific situation.

    Possible Causes:

    1. Data Inconsistency: There may be inconsistencies or corruption in the characteristic data or master data that the system is trying to access.
    2. Authorization Issues: The user may not have the necessary authorizations to access the characteristic data.
    3. Configuration Errors: Incorrect configuration in the system related to characteristics, classes, or object dependencies can lead to this error.
    4. System Performance Issues: If the system is under heavy load or experiencing performance issues, it may fail to access data in a timely manner.
    5. Database Issues: Problems with the underlying database, such as locks or corruption, can prevent access to characteristic data.
    6. Transport Issues: If the characteristic data was recently transported from another system, there may be issues with the transport itself.

    Solutions:

    1. Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools if inconsistencies are found.
    2. Review Authorizations: Ensure that the user has the necessary authorizations to access the characteristic data. You can check this using transaction SU53 to analyze authorization failures.
    3. Verify Configuration: Review the configuration settings related to characteristics and classes in the system. Ensure that all necessary settings are correctly defined.
    4. Monitor System Performance: Check system performance metrics and logs to identify any performance bottlenecks. You may need to optimize database queries or increase system resources.
    5. Database Checks: If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that may affect data access.
    6. Transport Validation: If the issue arose after a transport, validate the transport logs and ensure that all necessary objects were transported correctly.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or workarounds for known issues.
    • Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP Basis team or SAP support for further investigation.

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