How To Fix CDP_C2R3012 - Customer order characteristics (CUOBJ: &1) could not be added

SAP Error Message - Details

• Message type: E = Error

• Message class: CDP_C2R3 - Messages for CDP Characteristic Retransfer

• Message number: 012

• Message text: Customer order characteristics (CUOBJ: &1) could not be added

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDP_C2R3012 - Customer order characteristics (CUOBJ: &1) could not be added ?

  The SAP error message CDP_C2R3012 indicates that there is an issue with adding customer order characteristics (CUOBJ) to a specific customer order. This error typically arises in the context of SAP's variant configuration or when dealing with configurable products.
  Cause:
  
  Missing Characteristics: The characteristics that you are trying to add to the customer order may not be defined in the configuration profile or may not be valid for the specific product.
  Incorrect Configuration: The configuration of the product may not allow for the addition of certain characteristics due to constraints or dependencies defined in the configuration model.
  Data Inconsistency: There may be inconsistencies in the data related to the customer order or the characteristics being added.
  Authorization Issues: The user may not have the necessary authorizations to modify the customer order or add characteristics.
  
  Solution:
  
  Check Configuration Profile: Verify that the characteristics you are trying to add are defined in the configuration profile for the product. Ensure that they are valid for the specific customer order.
  Review Dependencies: Look into the dependencies and constraints defined in the configuration model. Ensure that the characteristics you are trying to add do not violate any of these rules.
  Data Validation: Check for any inconsistencies in the data related to the customer order. Ensure that all required fields are filled out correctly.
  User Authorizations: Confirm that the user has the necessary authorizations to perform the action. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific characteristics and configuration settings related to your product.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CU50 (Configuration Profile) or VA01 (Create Sales Order) to review the configuration and sales order details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.