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Message type: E = Error
Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services
Message number: 252
Message text: Item Category cannot be changed from &1 to &2 of item &3 component &4
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CDESK_SRV_MESSAGES252
- Item Category cannot be changed from &1 to &2 of item &3 component &4 ?The SAP error message CDESK_SRV_MESSAGES252 indicates that there is an issue with changing the item category of a specific item in a document (such as a sales order, purchase order, or service order). The error message specifies that the item category cannot be changed from one value (&1) to another (&2) for a particular item (&3) and component (&4).
Cause:
- Item Category Restrictions: The item category in SAP is often tied to specific business rules and processes. Changing the item category may violate these rules, especially if the item has already been processed or if it is linked to other documents.
- Document Status: If the document is in a status that does not allow changes (e.g., completed, delivered, invoiced), the system will prevent changes to the item category.
- Configuration Settings: The configuration settings in the system may restrict changes to certain item categories based on the business process.
- Dependencies: There may be dependencies on other items or components that prevent the change from being made.
Solution:
- Check Document Status: Ensure that the document is in a status that allows changes. If it is not, you may need to revert the document to a previous status or create a new document.
- Review Item Category Configuration: Check the configuration settings for the item categories involved. You may need to consult with your SAP configuration team to understand the rules governing item category changes.
- Use a Different Item: If changing the item category is not possible, consider creating a new item with the desired item category and transferring any necessary data from the old item.
- Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on item category changes.
- Error Handling: If the change is necessary for business reasons, consider discussing with your SAP support team or functional consultant to explore potential workarounds or adjustments to the configuration.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.
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