How To Fix CDESK_SRV_MESSAGES212 - No authorization to get referenced rule set &1!

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 212

• Message text: No authorization to get referenced rule set &1!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES212 - No authorization to get referenced rule set &1! ?

  The SAP error message CDESK_SRV_MESSAGES212 indicates that a user does not have the necessary authorization to access a referenced rule set in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management, where rule sets are used to define business logic or processes.
  Cause:
  
  Missing Authorizations: The user attempting to access the rule set does not have the required authorizations assigned in their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to access the specific rule set.
  Object-Specific Authorization: The authorization object related to the rule set may not be properly configured or may be missing for the user.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction SU53 immediately after encountering the error to check which authorization checks failed. This will provide insight into what specific authorizations are missing.
  Review the user’s roles and profiles in transaction SU01 or PFCG to ensure that the necessary authorizations are included.
  
  
  
  Modify Roles:
  
  If the required authorizations are missing, you may need to modify the user’s roles or create a new role that includes the necessary authorizations for accessing the rule set.
  Ensure that the role includes the relevant authorization objects, such as S_TCODE for transaction codes and any specific objects related to the rule set.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or authorizations, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the changes take effect. Then, attempt to access the rule set again.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to rule sets in your specific SAP environment.
  Documentation: Refer to SAP documentation or help resources for detailed information on authorization management and troubleshooting authorization issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on authorization issues.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CDESK_SRV_MESSAGES212.