How To Fix CDESK_SRV_MESSAGES147 - Variant external ID is not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 147

• Message text: Variant external ID is not provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES147 - Variant external ID is not provided ?

  The SAP error message CDESK_SRV_MESSAGES147 indicates that a variant external ID is not provided when it is required. This error typically occurs in the context of SAP applications that involve variant management, such as SAP Customer Relationship Management (CRM) or SAP Service Management.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing External ID: The system expects an external ID for a variant, but it has not been provided in the request or configuration.
  Incorrect Configuration: The configuration settings for the variant management may not be set up correctly, leading to the system not being able to retrieve or recognize the external ID.
  Data Entry Error: There may be a mistake in the data entry where the external ID should have been specified.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Parameters: Ensure that the external ID is being passed correctly in the request. If you are using an API or a custom program, verify that the external ID parameter is included and correctly populated.
  
  
  Review Configuration: Go through the configuration settings related to variant management in your SAP system. Make sure that all necessary settings are correctly defined and that the system is set up to recognize the external IDs.
  
  
  Data Validation: If the external ID is supposed to be derived from another source, ensure that the source data is available and correctly formatted. Validate that the external ID exists in the relevant tables.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources related to the specific module you are working with. This can provide insights into the expected parameters and configurations.
  
  
  Debugging: If you have access to the development environment, consider debugging the program or transaction that is generating the error. This can help identify where the external ID is being missed.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to variant management, such as SE11 (Data Dictionary), SE80 (Object Navigator), or others that may help in troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.