How To Fix CDESK_SRV_MESSAGES104 - Document &1 is locked (checked out)

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 104

• Message text: Document &1 is locked (checked out)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES104 - Document &1 is locked (checked out) ?

  The SAP error message CDESK_SRV_MESSAGES104 indicates that a document (identified by the document number &1) is currently locked because it has been checked out by a user. This typically occurs in the context of document management systems within SAP, where documents can be checked out for editing or review, preventing other users from making changes until the document is checked back in.
  Cause:
  
  Document Checked Out: The document is currently checked out by another user, which means it is locked for editing.
  Session Timeout: The user who checked out the document may have left the session without checking it back in, leading to a lock.
  System Error: There may be a system error or misconfiguration that is causing the document to remain locked.
  
  Solution:
  
  Check Document Status: Verify who has checked out the document. This can often be done through the document management interface in SAP.
  Contact the User: If you can identify the user who has the document checked out, contact them to check the document back in.
  Force Check-In: If the user is unavailable or cannot check the document back in, an administrator may have the ability to force the document to be checked back in. This usually requires specific permissions.
  Wait for Timeout: In some cases, the lock may automatically release after a certain period of inactivity, depending on system settings.
  Check System Logs: If the issue persists, check the system logs for any errors or warnings that might indicate a deeper issue with the document management system.
  
  Related Information:
  
  Document Management System (DMS): Understanding how documents are managed in SAP, including check-in/check-out processes, can help in troubleshooting these types of issues.
  User Permissions: Ensure that users have the appropriate permissions to check documents in and out, as well as to force check-ins if necessary.
  SAP Notes: Check for any relevant SAP Notes or updates that might address known issues with document locking in your version of SAP.
  Training: Providing training to users on how to properly check documents in and out can help prevent this issue from occurring frequently.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.