How To Fix CDESK_SRV_MESSAGES069 - Multiple default material assignments specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 069

• Message text: Multiple default material assignments specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES069 - Multiple default material assignments specified ?

  The SAP error message CDESK_SRV_MESSAGES069 with the description "Multiple default material assignments specified" typically occurs in the context of SAP Customer Service (CS) or SAP Plant Maintenance (PM) when there are conflicting or multiple default material assignments for a particular service or maintenance task.
  Cause:
  
  
  Multiple Default Assignments: The error is triggered when the system finds more than one default material assigned to a service or task. This can happen if:
  
  The same material is assigned as a default in multiple locations (e.g., in different maintenance plans or service orders).
  There are inconsistencies in the configuration or master data setup.
  
  
  
  Configuration Issues: The configuration settings in the system may not be set up correctly, leading to ambiguity in which material should be considered as the default.
  
  
  Data Duplication: Duplicate entries in the material master or service master data can also lead to this error.
  
  
  Solution:
  
  
  Check Material Assignments:
  
  Go to the relevant service order or maintenance plan and check the material assignments.
  Ensure that only one material is marked as the default for each service or task.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to service management or maintenance planning.
  Ensure that the settings do not allow for multiple defaults for the same service.
  
  
  
  Data Cleanup:
  
  Review the material master data and service master data for duplicates or conflicting entries.
  Remove or correct any duplicate default assignments.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like IW31/IW32 (for service orders) or IP01/IP02 (for maintenance plans) to review and modify the assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on managing material assignments in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Consider training sessions or workshops on SAP CS/PM to better understand material management and configuration.
  
  By following these steps, you should be able to resolve the error and ensure that your material assignments are correctly configured in SAP.