How To Fix CDESK_SRV_MESSAGES059 - Invalid OPTION value (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 059

• Message text: Invalid OPTION value (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES059 - Invalid OPTION value (&1) ?

  The SAP error message CDESK_SRV_MESSAGES059 with the description "Invalid OPTION value (&1)" typically occurs in the context of SAP Customer Service (CS) or SAP Service Management (SM) when an invalid option is provided in a function or transaction. This error indicates that the system has received an option value that it does not recognize or that is not valid for the operation being performed.
  Cause:
  
  Incorrect Input: The most common cause is that the user has entered an invalid option value in a field that expects a specific set of values.
  Configuration Issues: There may be configuration settings in the system that do not align with the expected values for the operation.
  Custom Development: If there are custom programs or enhancements, they may not be handling certain option values correctly.
  Data Integrity Issues: There could be issues with the data in the database that lead to invalid option values being processed.
  
  Solution:
  
  Check Input Values: Review the input values being provided in the transaction or function. Ensure that they match the expected values as defined in the system.
  Refer to Documentation: Consult the SAP documentation or help files related to the specific transaction or function to understand the valid option values.
  Configuration Review: If you have access, check the configuration settings in the relevant customizing transactions to ensure that they are set up correctly.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the invalid option is being generated or processed.
  Consult with SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with details of the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to Customer Service or Service Management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Community Forums: SAP Community and other forums can be valuable resources for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.