How To Fix CDESK_SRV_MESSAGES000 - Missing authorization for the root document

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_SRV_MESSAGES - Messages in CDESK Services

• Message number: 000

• Message text: Missing authorization for the root document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_SRV_MESSAGES000 - Missing authorization for the root document ?

  The SAP error message CDESK_SRV_MESSAGES000 indicating "Missing authorization for the root document" typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Document Management System (DMS) when a user attempts to access a document or a root document without having the necessary authorizations.
  Cause:
  
  Authorization Issues: The user does not have the required authorizations to access the root document. This could be due to missing roles or permissions assigned to the user profile.
  Document Status: The document may be in a status that restricts access to certain users.
  Configuration Settings: There may be specific configuration settings in the system that limit access to certain documents based on user roles or organizational units.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction PFCG. Ensure that the necessary roles that include access to the required documents are assigned to the user.
  
  
  
  Adjust Authorizations:
  
  If the required authorizations are missing, you may need to add the necessary authorization objects to the user’s role. Common authorization objects related to document access include:
  
  S_DOKU_AUTH (Document Management Authorization)
  S_DOKU (Document Management System)
  
  
  Consult with your SAP security team to ensure that the appropriate roles are assigned.
  
  
  
  Document Status Review:
  
  Check the status of the document to ensure it is not restricted. If the document is locked or in a status that prevents access, you may need to change its status or unlock it.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional context or updates that may be relevant.
  
  
  
  Testing:
  
  After making changes to authorizations or document statuses, test the access again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  SE93: Transaction Codes for Authorization Checks
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Groups: Ensure that the user is part of the correct user groups that have access to the required documents.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP Basis or Security team for further investigation.