How To Fix CDESK_MESSAGES102 - Internal error: &1 - Return code: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_MESSAGES - Messages in CAD Desktop Environment

• Message number: 102

• Message text: Internal error: &1 - Return code: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_MESSAGES102 - Internal error: &1 - Return code: &2 ?

  The SAP error message CDESK_MESSAGES102 with the description "Internal error: &1 - Return code: &2" typically indicates that there is an internal issue within the SAP system, often related to the Customer Service (CS) or Service Management (SM) modules. This error can arise from various underlying causes, and troubleshooting it may require a systematic approach.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the relevant modules can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
  System Bugs: There may be bugs in the SAP software version you are using, which can cause unexpected behavior.
  Authorization Problems: Insufficient authorizations for the user executing the transaction can lead to internal errors.
  Performance Issues: System performance problems, such as memory shortages or database locks, can also result in internal errors.
  
  Solutions:
  
  Check SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error message. SAP frequently releases patches and updates that may resolve known issues.
  Review Configuration: Verify the configuration settings in the relevant modules (CS/SM) to ensure they are set up correctly.
  Data Consistency Check: Run data consistency checks to identify and correct any inconsistencies in the database.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  System Logs: Check the system logs (transaction SM21) and short dump analysis (transaction ST22) for more detailed error messages that can provide additional context.
  Performance Monitoring: Monitor system performance and check for any resource bottlenecks that may be affecting the system's operation.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details, return codes, and any relevant logs.
  
  Related Information:
  
  Return Code: The return code (&2) can provide additional context about the nature of the error. Different return codes may indicate different issues, so it is essential to analyze this code.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the internal error indicated by the CDESK_MESSAGES102 message.