How To Fix CDESK_MESSAGES077 - No original(s) found for thumbnail

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_MESSAGES - Messages in CAD Desktop Environment

• Message number: 077

• Message text: No original(s) found for thumbnail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_MESSAGES077 - No original(s) found for thumbnail ?

  The SAP error message CDESK_MESSAGES077: No original(s) found for thumbnail typically occurs in the context of SAP Document Management System (DMS) or when dealing with document-related functionalities in SAP. This error indicates that the system is unable to find the original document associated with the thumbnail that is being requested.
  Causes:
  
  Missing Original Document: The original document that the thumbnail is supposed to represent may have been deleted or not uploaded correctly.
  Incorrect Document Links: There may be issues with the links or references between the thumbnail and the original document.
  Authorization Issues: The user may not have the necessary permissions to access the original document.
  System Configuration Issues: There could be configuration problems in the DMS settings or the content repository.
  Database Issues: Corruption or issues in the database where the documents are stored could lead to this error.
  
  Solutions:
  
  Check Document Existence: Verify if the original document exists in the system. You can do this by searching for the document in the DMS.
  Re-upload the Document: If the original document is missing, consider re-uploading it to the system.
  Check Links: Ensure that the links between the thumbnail and the original document are correctly established.
  Review Authorizations: Check the user’s authorization settings to ensure they have the necessary permissions to access the document.
  System Configuration: Review the DMS configuration settings to ensure everything is set up correctly.
  Database Integrity Check: If you suspect database issues, perform a database integrity check or consult with your database administrator.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation on DMS for more details on how documents and thumbnails are managed.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CDESK_MESSAGES077.