How To Fix CDESK_MESSAGES062 - Filter does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_MESSAGES - Messages in CAD Desktop Environment

• Message number: 062

• Message text: Filter does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_MESSAGES062 - Filter does not exist ?

  The SAP error message CDESK_MESSAGES062 ("Filter does not exist") typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Service Management when a user attempts to access a filter that has not been defined or has been deleted.
  Cause:
  
  Missing Filter Definition: The filter that the user is trying to access has not been created or has been deleted.
  Incorrect Filter Name: The filter name specified in the transaction or report is incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the filter.
  System Configuration: There may be issues with the system configuration or data inconsistencies.
  
  Solution:
  
  
  Check Filter Existence:
  
  Navigate to the relevant area in SAP where filters are defined (e.g., in the CRM or Service Management module).
  Verify if the filter exists in the system. If it does not, you may need to create it.
  
  
  
  Create a New Filter:
  
  If the filter does not exist, create a new filter with the required criteria.
  Ensure that you save the filter correctly.
  
  
  
  Verify Filter Name:
  
  Double-check the filter name you are using to ensure it is spelled correctly and matches the existing filters.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the filter. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on creating and managing filters in the specific module you are working with.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing filters, such as CRMD_ORDER for CRM orders or CRMD_ORDERADM_H for order management.
  User Training: Ensure that users are trained on how to create and manage filters effectively to avoid such issues in the future.
  
  By following these steps, you should be able to resolve the error message CDESK_MESSAGES062 and ensure that the necessary filters are available for use in your SAP environment.