How To Fix CDESK_MESSAGES055 - The original is not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CDESK_MESSAGES - Messages in CAD Desktop Environment

• Message number: 055

• Message text: The original is not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CDESK_MESSAGES055 - The original is not saved ?

  The SAP error message CDESK_MESSAGES055 with the description "The original is not saved" typically occurs in the context of SAP's Document Management System (DMS) or when dealing with document handling in SAP. This error indicates that the system was unable to save the original document or file that you were trying to upload or manage.
  Causes:
  
  File Size Limitations: The file you are trying to upload may exceed the maximum file size limit set in the SAP system.
  Authorization Issues: The user may not have the necessary permissions to save documents in the specified location or folder.
  Incorrect Configuration: There may be issues with the configuration of the DMS or the storage location settings.
  Network Issues: Temporary network issues or connectivity problems can prevent the document from being saved.
  File Format Restrictions: The file format may not be supported by the SAP system.
  Database Issues: Problems with the database or storage system can also lead to this error.
  
  Solutions:
  
  Check File Size: Ensure that the file you are trying to upload does not exceed the maximum allowed size. If it does, consider compressing the file or splitting it into smaller parts.
  Review Authorizations: Verify that the user has the necessary authorizations to save documents in the specified location. You may need to consult with your SAP security administrator.
  Configuration Check: Review the configuration settings for DMS and ensure that the storage locations are correctly set up. This includes checking the settings in transaction OAC0 (for DMS configuration).
  Network Connectivity: Ensure that there are no network issues affecting the connection to the SAP server or the storage location.
  File Format: Check if the file format is supported by SAP. If not, convert the file to a supported format.
  Database Health: If the issue persists, check the health of the database and ensure that it is functioning correctly. You may need to consult with your database administrator.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (DMS Configuration), CV01N (Create Document), and CV02N (Change Document) for managing documents in SAP.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.