How To Fix /CDBASIS/MSG020 - === CUSTOMIZING ===

SAP Error Message - Details

• Message type: E = Error

• Message class: /CDBASIS/MSG -

• Message number: 020

• Message text: === CUSTOMIZING ===

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /CDBASIS/MSG020 - === CUSTOMIZING === ?

  The SAP error message /CDBASIS/MSG020 === CUSTOMIZING === typically indicates an issue related to customizing settings in the SAP system. This error can arise in various contexts, often when there is a problem with the configuration or setup of a particular module or functionality.
  Cause:
  
  Missing Customizing Entries: The error may occur if there are missing entries in the customizing tables that are required for the specific functionality you are trying to use.
  Inconsistent Customizing: If the customizing settings are inconsistent or not properly maintained, it can lead to this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain customizing settings.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production) and there were issues during the transport, it could lead to this error.
  
  Solution:
  
  Check Customizing Settings: Go to the relevant customizing transaction (e.g., SPRO) and verify that all necessary settings are correctly configured. Ensure that all required entries are present.
  Review Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the customizing settings. You can check this using transaction SU53 or by consulting with your security team.
  Consult Documentation: Refer to the SAP documentation or notes related to the specific module or functionality you are working with. There may be specific instructions or known issues that can help resolve the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. SAP frequently updates their knowledge base with solutions to common issues.
  Contact SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) to help diagnose and resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is being triggered.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.