How To Fix CCSECA006 - Unable to read the payment card data

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSECA - Credit Card Security

• Message number: 006

• Message text: Unable to read the payment card data

What causes this issue?

The following payment card data could not be found:
Institute,,&V1&
Card Number,,&V2&
Technical Key(GUID),,&V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCSECA006 - Unable to read the payment card data ?

  The SAP error message CCSECA006: Unable to read the payment card data typically occurs in the context of payment processing, particularly when dealing with credit card transactions. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  
  Data Encryption Issues: Payment card data is often encrypted for security reasons. If there are issues with the encryption keys or if the data is not properly encrypted, the system may be unable to read it.
  
  
  Configuration Errors: Incorrect configuration in the SAP system related to payment processing or the payment card interface can lead to this error.
  
  
  Authorization Issues: The user or system may not have the necessary permissions to access payment card data.
  
  
  Missing or Corrupted Data: If the payment card data is missing or has been corrupted in the database, the system will not be able to read it.
  
  
  Integration Issues: Problems with the integration between SAP and external payment gateways or services can also lead to this error.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for payment processing in SAP. Ensure that all necessary parameters are correctly set up.
  
  
  Verify Encryption Keys: Ensure that the encryption keys used for payment card data are correctly configured and accessible. If there are issues, you may need to regenerate or update the keys.
  
  
  User Permissions: Check the user roles and permissions to ensure that the user attempting to access the payment card data has the necessary authorizations.
  
  
  Data Integrity: Verify the integrity of the payment card data in the database. If data is missing or corrupted, you may need to restore it from a backup or re-enter the data.
  
  
  Integration Checks: If you are using an external payment gateway, check the integration settings and logs for any errors or issues that may be affecting data retrieval.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to payment processing and the specific error message for additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., SE11 for data dictionary, SE37 for function modules) that may help in diagnosing the issue.
  Logs and Traces: Review system logs and traces (e.g., SLG1 for application logs) to gather more information about the error context.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the CCSECA006 error in your SAP system.