How To Fix CCSEC025 - Payment card number can no longer be decrypted

SAP Error Message - Details

• Message type: E = Error

• Message class: CCSEC - Security of Payment Cards

• Message number: 025

• Message text: Payment card number can no longer be decrypted

What causes this issue?

The encrypted data for the requested payment card number is no longer
available.

System Response

The payment card number for reference &V1& can no longer be decrypted.
Using report <LS>RCCSECV_DATA_DEL</>, you can delete encrypted credit
card data that has not been used for more than 500 days. After that it
not possible to encrypt the data again.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCSEC025 - Payment card number can no longer be decrypted ?

  The SAP error message CCSEC025 indicates that the payment card number cannot be decrypted. This typically occurs in the context of SAP systems that handle sensitive payment information, such as credit card numbers, and is related to security and encryption processes.
  Cause:
  
  Expired Encryption Key: The encryption key used to encrypt the payment card number may have expired or been changed, making it impossible to decrypt the stored card number.
  Key Management Issues: If the key management process is not properly configured, it can lead to issues with decryption.
  Data Corruption: The data itself may have been corrupted, leading to decryption failures.
  System Configuration Changes: Changes in system configuration or updates may affect how encryption and decryption are handled.
  Access Rights: The user or process attempting to decrypt the card number may not have the necessary permissions.
  
  Solution:
  
  Check Encryption Keys: Verify the status of the encryption keys used for payment card data. Ensure that the keys are valid and have not expired.
  Key Management Configuration: Review the key management settings in your SAP system. Ensure that the key management process is correctly configured and that the keys are being rotated as per your organization's security policy.
  Data Integrity Check: Perform a check on the data to ensure that it has not been corrupted. If corruption is found, you may need to restore from a backup or re-enter the data.
  Review System Changes: If there have been recent changes to the system, review those changes to identify any potential impacts on encryption and decryption processes.
  User Permissions: Ensure that the user or process attempting to decrypt the payment card number has the necessary permissions to access the decryption keys and perform the operation.
  Consult Documentation: Refer to SAP documentation or support for specific guidance related to your version of SAP and the payment card processing module you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CCSEC025 error. SAP frequently updates its knowledge base with solutions to common problems.
  Security Compliance: Ensure that your handling of payment card information complies with PCI DSS (Payment Card Industry Data Security Standard) requirements.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves complex encryption key management or system configuration.
  
  By addressing the above points, you should be able to resolve the CCSEC025 error and restore the ability to decrypt payment card numbers in your SAP system.