How To Fix CCMSBI_MESSAGES275 - A higher granularity was requested than exists in the CPH

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMSBI_MESSAGES - Messages for the Extraction of CCMS Data into BW

• Message number: 275

• Message text: A higher granularity was requested than exists in the CPH

What causes this issue?

For object &1, a higher level of granularity was requested than is
available in the CPH. The data output is therefore inexact or incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the configuration of the CPH so that data with higher granularity
is stored there (transaction RZ23N in the CPH system), or change the
extraction selection options (Infopackage settings in the BW system).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMSBI_MESSAGES275 - A higher granularity was requested than exists in the CPH ?

  The SAP error message CCMSBI_MESSAGES275 indicates that a higher granularity of data was requested than what is available in the Central Performance History (CPH). This typically occurs in the context of monitoring and performance analysis within SAP systems, particularly when using the CCMS (Computing Center Management System) or related tools.
  Cause:
  
  Granularity Mismatch: The error arises when a user or a system component requests performance data at a finer granularity (e.g., minute-level data) than what has been configured or stored in the CPH (which may only have hourly or daily data).
  Data Retention Settings: The CPH may be configured to retain data at a specific granularity, and if the requested granularity exceeds this, the error will occur.
  Data Collection Intervals: If the data collection intervals are set too wide, it may not be possible to retrieve the requested level of detail.
  
  Solution:
  
  Adjust Granularity Request: Modify the request to match the granularity of the data available in the CPH. For example, if the CPH only has hourly data, request data at the hourly level instead of minute-level.
  Check CPH Configuration: Review the configuration settings for the CPH to understand the granularity of the data being collected and retained. This can usually be done in the SAP system settings or through transaction codes related to performance monitoring.
  Increase Data Collection Frequency: If finer granularity is required for future analysis, consider adjusting the data collection settings to capture data at a higher frequency. This may involve changing the configuration in the relevant monitoring tools or settings.
  Data Archiving and Retention Policies: Review and adjust data archiving and retention policies to ensure that the necessary data granularity is maintained for the required time periods.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RZ20 (CCMS Monitoring) and RZ21 (CCMS Configuration) to manage and configure monitoring settings.
  SAP Notes: Check SAP Notes for any specific patches or updates related to CCMS and performance monitoring that may address known issues or provide additional guidance.
  Documentation: Refer to SAP documentation on CCMS and performance monitoring for best practices and configuration guidelines.
  
  By addressing the granularity mismatch and ensuring that the CPH is configured to meet your monitoring needs, you can resolve the error and improve the performance analysis capabilities of your SAP system.