How To Fix CCMSBI_MESSAGES108 - Error when collecting MTE data for system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMSBI_MESSAGES - Messages for the Extraction of CCMS Data into BW

• Message number: 108

• Message text: Error when collecting MTE data for system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMSBI_MESSAGES108 - Error when collecting MTE data for system &1 ?

  The SAP error message CCMSBI_MESSAGES108 indicates that there was an error when attempting to collect Monitoring Tree Element (MTE) data for a specific system. This error typically arises in the context of the SAP CCMS (Computing Center Management System) and can be related to various underlying issues.
  Causes:
  
  Network Issues: There may be connectivity problems between the monitoring system and the target system.
  Authorization Problems: The user or service account may not have the necessary permissions to access the MTE data.
  Configuration Errors: Incorrect configuration settings in the CCMS or the monitored system can lead to this error.
  System Performance: The target system may be experiencing performance issues, causing timeouts or failures in data collection.
  MTE Configuration: The MTE itself may not be properly configured or may not exist in the target system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the monitoring system and the target system. You can use tools like ping or telnet to verify connectivity.
  Review Authorizations: Verify that the user or service account used for monitoring has the necessary authorizations to access the MTE data. You may need to adjust roles or permissions in the target system.
  Validate Configuration: Review the CCMS configuration settings to ensure they are correct. This includes checking the monitoring setup and ensuring that the MTEs are correctly defined.
  Monitor System Performance: Check the performance of the target system. If it is under heavy load, consider optimizing performance or scheduling data collection during off-peak hours.
  Check MTE Configuration: Ensure that the MTE you are trying to access is correctly configured and exists in the target system. You can do this by checking the MTE definitions in the SAP system.
  Review Logs: Check the system logs (transaction SM21) and the CCMS logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like RZ20 (for monitoring) and RZ21 (for MTE configuration) to manage and troubleshoot monitoring settings.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CCMS and MTE data collection.
  Documentation: Review the official SAP documentation for CCMS and MTEs for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.