How To Fix CCMSBI_MESSAGES013 - An unknown error has occurred !


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CCMSBI_MESSAGES - Messages for the Extraction of CCMS Data into BW

  • Message number: 013

  • Message text: An unknown error has occurred !

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CCMSBI_MESSAGES013 - An unknown error has occurred ! ?

    The SAP error message CCMSBI_MESSAGES013: An unknown error has occurred! typically indicates a problem within the SAP system that is not specifically defined, making it challenging to diagnose. This error can arise in various contexts, often related to the CCMS (Computing Center Management System) or Business Intelligence (BI) components.

    Possible Causes:

    1. System Configuration Issues: Misconfigurations in the CCMS or BI settings can lead to unexpected errors.
    2. Network Problems: Connectivity issues between the SAP system and the database or other components can trigger this error.
    3. Authorization Issues: Insufficient permissions for the user or service trying to access certain functionalities.
    4. Data Inconsistencies: Corrupted or inconsistent data in the database can lead to errors during processing.
    5. Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
    6. Resource Limitations: Insufficient memory or processing power can cause unexpected behavior in the system.

    Solutions:

    1. Check System Logs: Review the system logs (transaction codes SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Review Configuration: Ensure that all relevant configurations for CCMS and BI are correctly set up. This includes checking the settings in transaction RZ20 for monitoring.
    3. Network Connectivity: Verify that there are no network issues affecting communication between the SAP application server and the database or other components.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the actions that triggered the error.
    5. Data Consistency Checks: Run consistency checks on the database to identify and resolve any data-related issues.
    6. Apply Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
    7. Restart Services: Sometimes, restarting the relevant services or the entire SAP system can resolve transient issues.
    8. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and any logs you have reviewed.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
    • SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on troubleshooting.
    • Documentation: Review the official SAP documentation for CCMS and BI for any known issues or configuration guidelines.

    By following these steps, you should be able to diagnose and potentially resolve the CCMSBI_MESSAGES013 error in your SAP system.

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