How To Fix CCMSBI_BCT_MESSAGES120 - Error when loading the old hierarchy &1 (InfoObject: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMSBI_BCT_MESSAGES -

• Message number: 120

• Message text: Error when loading the old hierarchy &1 (InfoObject: &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMSBI_BCT_MESSAGES120 - Error when loading the old hierarchy &1 (InfoObject: &2) ?

  The SAP error message CCMSBI_BCT_MESSAGES120 typically occurs in the context of Business Intelligence (BI) when there is an issue with loading an old hierarchy for a specific InfoObject. This error can arise due to various reasons, including data inconsistencies, missing data, or configuration issues.
  Causes:
  
  Data Inconsistencies: The hierarchy data may be inconsistent or corrupted, leading to issues when trying to load it.
  Missing Hierarchy: The specified hierarchy for the InfoObject may not exist or may have been deleted.
  Incorrect Configuration: There may be configuration issues in the InfoObject or the hierarchy settings.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy data.
  Transport Issues: If the hierarchy was transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Hierarchy Existence: Verify that the hierarchy for the specified InfoObject exists in the system. You can do this by navigating to the InfoObject maintenance transaction (e.g., RSA1) and checking the hierarchy settings.
  Recreate the Hierarchy: If the hierarchy is missing or corrupted, consider recreating it. This may involve reloading the data or manually creating the hierarchy structure.
  Check Data Consistency: Use transaction codes like RSA1 or RSRV to check for data consistency issues in the InfoObject and hierarchy.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the hierarchy. This can be checked in the user roles and authorizations.
  Transport Check: If the hierarchy was transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Update InfoObject Settings: Review the settings of the InfoObject to ensure that they are correctly configured to support the hierarchy.
  
  Related Information:
  
  Transaction Codes: 
  
  RSA1: Data Warehousing Workbench
  RSRV: Check Data Consistency
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to InfoObjects and hierarchies for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BI team for further analysis and support.