How To Fix CCMS_XMB104 - Cannot send XI auto-reaction mails from node &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_XMB - CCMS: Monitoring for Exchang Infrastructure

• Message number: 104

• Message text: Cannot send XI auto-reaction mails from node &1

What causes this issue?

No auto reaction messages can be sent from node &V1&, as it has no
information classification properties. It is probably a node that is
not integrated into the Exchange Infrastructure Monitor.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the assignment of the affected node to the monitor. If it is a
non-XI node, reset the assignment of the auto reaction method for XI
mail or replace it with another, suitable auto reaction method.
If it is an XI node, a program error has probably occurred. It should
be reported to SAP customer support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_XMB104 - Cannot send XI auto-reaction mails from node &1 ?

  The SAP error message CCMS_XMB104 indicates that the system is unable to send XI (Exchange Infrastructure) auto-reaction emails from a specified node. This error can occur due to various reasons related to configuration, connectivity, or system settings.
  Causes:
  
  Mail Configuration Issues: The SMTP settings for sending emails may not be correctly configured in the SAP system.
  Node Configuration: The specific node from which the email is being sent may not be properly set up or may be inactive.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the mail server.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions.
  Mail Server Issues: The mail server itself may be down or misconfigured, preventing the delivery of emails.
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction SCOT (SAPconnect) and verify the SMTP settings.
  Ensure that the mail server address, port, and other parameters are correctly configured.
  
  
  
  Verify Node Status:
  
  Check the status of the node from which the email is being sent. Ensure that it is active and properly configured.
  You can check the node settings in transaction SICF (HTTP Service Hierarchy Maintenance).
  
  
  
  Test Connectivity:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors.
  Test the connectivity to the mail server from the SAP system using tools like telnet or ping.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails.
  Review the roles and profiles assigned to the user/service account.
  
  
  
  Review Mail Server Logs:
  
  If you have access to the mail server, check its logs for any errors or issues that might indicate why emails are not being sent.
  
  
  
  Check for System Errors:
  
  Look for any other related error messages in the SAP system that might provide additional context or clues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: For configuring SAPconnect settings.
  SOST: To monitor the status of sent emails.
  SICF: To manage HTTP services and nodes.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring SAPconnect and troubleshooting email issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the CCMS_XMB104 error message in your SAP system.