How To Fix CCMS_XMB026 - CCMS monitoring for the Exchange Infrastructure is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_XMB - CCMS: Monitoring for Exchang Infrastructure

• Message number: 026

• Message text: CCMS monitoring for the Exchange Infrastructure is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_XMB026 - CCMS monitoring for the Exchange Infrastructure is not active ?

  The SAP error message CCMS_XMB026 indicates that the CCMS (Computing Center Management System) monitoring for the Exchange Infrastructure (XI) is not active. This can occur for several reasons, and understanding the cause and implementing the appropriate solution is essential for restoring monitoring functionality.
  Cause
  
  XI/PI Not Configured: The Exchange Infrastructure (XI) or Process Integration (PI) might not be properly configured in the SAP system.
  Monitoring Settings: The monitoring settings for the XI/PI might not be activated or might be incorrectly set.
  Service Not Running: The necessary services or components for XI/PI monitoring may not be running.
  Authorization Issues: The user might not have the necessary authorizations to access the monitoring features.
  System Errors: There could be underlying system errors or issues with the SAP system that prevent the monitoring from functioning correctly.
  
  Solution
  
  
  Check Configuration:
  
  Ensure that the Exchange Infrastructure (XI) or Process Integration (PI) is correctly configured in your SAP system.
  Verify that the necessary components are installed and configured properly.
  
  
  
  Activate Monitoring:
  
  Go to transaction SXMB_ADMIN and check the configuration settings for monitoring.
  Ensure that the monitoring settings are activated.
  
  
  
  Check Services:
  
  Verify that the necessary services for XI/PI are running. You can check this in transaction SM51 to see the status of the application servers.
  Restart the relevant services if they are not running.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the monitoring features. You may need to check roles and profiles assigned to the user.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any errors or warnings that might provide more context on the issue.
  
  
  
  System Restart:
  
  In some cases, a system restart may resolve temporary issues affecting the monitoring functionality.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SXMB_ADMIN: For managing and monitoring the Exchange Infrastructure.
  SM51: To check the status of application servers.
  SM21: To view system logs.
  SLG1: To view application logs.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring and monitoring XI/PI.
  
  
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the CCMS_XMB026 error and implement the necessary solutions to restore monitoring for the Exchange Infrastructure.