How To Fix CCMS_LONGBTC275 - Alert for long-running job &1 count &2 is not completed - job active

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_LONGBTC - Error Messages: Data Collector SALK_REPORT_LONGRUNNING_JOBS

• Message number: 275

• Message text: Alert for long-running job &1 count &2 is not completed - job active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_LONGBTC275 - Alert for long-running job &1 count &2 is not completed - job active ?

  The SAP error message CCMS_LONGBTC275 indicates that there is a long-running job in the system that has not completed and is still active. This alert is part of the CCMS (Computing Center Management System) monitoring framework in SAP, which helps administrators keep track of system performance and job statuses.
  Cause:
  The error message is triggered when a job exceeds a predefined threshold for execution time and is still running. This can happen due to various reasons, including:
  
  Resource Contention: The job may be waiting for system resources (CPU, memory, I/O) that are currently being used by other processes.
  Inefficient Job Logic: The job may have inefficient code or logic that causes it to take longer than expected.
  Data Volume: The job may be processing a large volume of data, leading to extended execution times.
  Deadlocks or Locks: The job may be waiting for a lock that is held by another process, causing it to hang.
  External Dependencies: The job may depend on external systems or services that are slow or unresponsive.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Monitor the Job: Use transaction codes like SM37 (Job Monitoring) to check the status of the job. Look for any error messages or logs that can provide insight into why the job is taking so long.
  
  
  Analyze Job Performance: 
  
  Check the job's runtime statistics to identify any bottlenecks.
  Review the job's code for inefficiencies or areas for optimization.
  
  
  
  Check System Resources: 
  
  Use transaction SM50 or SM66 to monitor system performance and see if there are any resource bottlenecks.
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle the workload.
  
  
  
  Review Locks: 
  
  Use transaction SM12 to check for any locks that may be affecting the job.
  If necessary, release locks that are no longer needed.
  
  
  
  Adjust Job Scheduling: If the job consistently runs long, consider scheduling it during off-peak hours to minimize resource contention.
  
  
  Increase Timeout Settings: If the job is expected to run long due to legitimate reasons, consider adjusting the timeout settings in the CCMS configuration.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  CCMS Monitoring: Familiarize yourself with the CCMS monitoring tools and alerts to better manage job statuses and system performance.
  Job Management: Understand how to manage and schedule jobs effectively in SAP to prevent long-running jobs from impacting system performance.
  Performance Tuning: Consider performance tuning techniques for long-running jobs, including optimizing SQL queries, adjusting batch sizes, and reviewing application logic.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CCMS_LONGBTC275 alert in your SAP system.