How To Fix CCMS_GRMG602 - Internal error when querying job parameters

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 602

• Message text: Internal error when querying job parameters

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG602 - Internal error when querying job parameters ?

  The SAP error message CCMS_GRMG602 indicates an internal error that occurs when querying job parameters in the CCMS (Computing Center Management System) monitoring environment. This error can arise due to various reasons, including issues with the job scheduling system, inconsistencies in the job data, or problems with the underlying database.
  Possible Causes:
  
  Database Issues: Corruption or inconsistencies in the database tables related to job scheduling.
  Job Definition Problems: Issues with the job definitions or parameters that are being queried.
  System Configuration: Misconfigurations in the CCMS or job scheduling settings.
  SAP Kernel Bugs: Bugs in the SAP kernel or specific components that handle job scheduling and monitoring.
  Authorization Issues: Lack of proper authorizations to access job parameters.
  
  Solutions:
  
  Check System Logs: Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Job Monitoring: Use transaction SM37 to check the status of jobs and see if there are any jobs that are stuck or have failed.
  Database Consistency Check: Run consistency checks on the database tables related to job scheduling. You can use transaction SE14 to check and repair database tables if necessary.
  Update SAP Kernel: Ensure that your SAP system is running the latest kernel version. If not, consider applying the latest support package or kernel patch.
  Check Authorizations: Verify that the user has the necessary authorizations to query job parameters. You can check this in transaction SU53 or by reviewing the user roles.
  Restart CCMS: Sometimes, restarting the CCMS monitoring can resolve temporary issues. You can do this by stopping and starting the relevant monitoring services.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SE14 (Database Utility).
  SAP Notes: Search for SAP Notes related to CCMS and job scheduling errors. There may be specific notes addressing the CCMS_GRMG602 error.
  Documentation: Review SAP documentation on CCMS and job scheduling for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and potentially resolve the CCMS_GRMG602 error in your SAP system.