How To Fix CCMS_GRMG352 - GRMG: Check SLD-API - call transaction SLDAPICUST

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 352

• Message text: GRMG: Check SLD-API - call transaction SLDAPICUST

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG352 - GRMG: Check SLD-API - call transaction SLDAPICUST ?

  The SAP error message CCMS_GRMG352 with the description "GRMG: Check SLD-API - call transaction SLDAPICUST" typically indicates an issue with the System Landscape Directory (SLD) configuration in your SAP system. This error is related to the SLD API, which is used for communication between the SAP system and the SLD.
  Cause:
  
  SLD Configuration Issues: The SLD might not be properly configured, or the connection to the SLD might be failing.
  Missing or Incorrect SLD Data: The system might not have the necessary data registered in the SLD, or the data might be outdated.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the SLD.
  Authorization Issues: The user might not have the necessary authorizations to access the SLD.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check SLD Configuration:
  
  Execute transaction SLDAPICUST in your SAP system.
  Verify the settings in the SLD API configuration. Ensure that the SLD URL is correctly specified and that the connection parameters are valid.
  
  
  
  Check SLD Registration:
  
  Ensure that your SAP system is properly registered in the SLD. You can do this by checking the SLD data in the SLD itself.
  If the system is not registered, you may need to register it manually.
  
  
  
  Test Connection:
  
  Use the SLDAPI transaction to test the connection to the SLD. This can help identify if there are any connectivity issues.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no firewall or network issues preventing the SAP system from reaching the SLD.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the SLD. You may need to consult with your security team to ensure proper roles are assigned.
  
  
  
  Update SLD Data:
  
  If the SLD data is outdated, you may need to update it. This can be done through the SLD administration tools.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) and the SLD logs for any additional error messages that might provide more context on the issue.
  
  
  
  Related Information:
  
  SLD Documentation: Refer to the official SAP documentation for SLD configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to SLD and the error message you are encountering.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have faced similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CCMS_GRMG352 error message.