How To Fix CCMS_GRMG324 - Corrupt HTML tag: could not determine tag name: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 324

• Message text: Corrupt HTML tag: could not determine tag name: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG324 - Corrupt HTML tag: could not determine tag name: &1 ?

  The SAP error message CCMS_GRMG324 indicates that there is a problem with the HTML output generated by the SAP system, specifically related to a corrupt HTML tag. The message states: "Corrupt HTML tag: could not determine tag name: &1", where &1 typically represents the specific tag or element that is causing the issue.
  Cause:
  
  Corrupted HTML Output: The error usually arises when the system attempts to generate HTML content for monitoring or reporting purposes, and it encounters an unexpected or malformed HTML tag.
  Data Issues: There may be issues with the data being processed, such as special characters or incorrect formatting that disrupts the HTML structure.
  Configuration Problems: Incorrect configuration settings in the monitoring tools or the CCMS (Computing Center Management System) could lead to this error.
  Software Bugs: There may be bugs in the version of the SAP software you are using that affect HTML generation.
  
  Solution:
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and support packages. Sometimes, these issues are resolved in newer versions.
  Review Custom Code: If there are any custom developments or modifications in the system that affect the HTML output, review and correct them.
  Validate Data: Check the data being processed for any special characters or formatting issues that could lead to corrupt HTML tags. Clean or sanitize the data as necessary.
  Configuration Review: Review the configuration settings related to CCMS and monitoring tools to ensure they are set up correctly.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address this specific error. SAP Notes often provide fixes or workarounds for known issues.
  Debugging: If you have access to the development environment, consider debugging the relevant code to identify where the HTML generation is failing.
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and is critical, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  Documentation: Review the official SAP documentation related to CCMS and HTML generation for any additional insights or troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CCMS_GRMG324 error and implement a solution to resolve it.