How To Fix CCMS_GRMG317 - No document URL: resolved document URL is empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 317

• Message text: No document URL: resolved document URL is empty.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_GRMG317 - No document URL: resolved document URL is empty. ?

  The SAP error message CCMS_GRMG317 with the description "No document URL: resolved document URL is empty" typically occurs in the context of the SAP CCMS (Computing Center Management System) when there is an issue with the documentation or help links associated with a specific monitoring object or alert.
  Cause:
  
  Missing Documentation: The error usually indicates that the system is trying to access a help document or URL that is not available or has not been defined in the system.
  Configuration Issues: There may be a misconfiguration in the monitoring setup or the relevant documentation links may not have been properly maintained.
  System Updates: If the system has been recently updated or patched, it is possible that some links or documentation references have been broken or removed.
  
  Solution:
  
  Check Documentation Links: Verify if the documentation links for the specific monitoring object are correctly defined. You can do this by checking the configuration in the CCMS or the relevant monitoring area.
  Update or Maintain Documentation: If the documentation is missing, you may need to create or update the relevant documentation links in the system. This can often be done through transaction codes like RZ20 (for monitoring) or RZ21 (for documentation).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  System Restart: In some cases, a simple restart of the SAP system or the relevant services may resolve temporary issues related to documentation retrieval.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They may provide specific guidance based on your system configuration and version.
  
  Related Information:
  
  CCMS: The Computing Center Management System is a tool used in SAP for monitoring and managing system performance and alerts.
  Documentation Maintenance: Proper maintenance of documentation links is crucial for effective monitoring and troubleshooting in SAP environments.
  SAP Community: Engaging with the SAP Community forums can also provide insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to address the CCMS_GRMG317 error and restore the functionality of the documentation links in your SAP system.