How To Fix CCMS_GRMG275 - Alert for long-running job &1 count &2 is not completed - job active

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

• Message number: 275

• Message text: Alert for long-running job &1 count &2 is not completed - job active

Self-Explanatory Message

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• What is the cause and solution for SAP error message CCMS_GRMG275 - Alert for long-running job &1 count &2 is not completed - job active ?

  The SAP error message CCMS_GRMG275 indicates that there is a long-running job in the system that has not completed and is still active. This alert is part of the CCMS (Computing Center Management System) monitoring framework in SAP, which helps administrators keep track of system performance and job statuses.
  Cause:
  
  
  Long-Running Job: The job identified by the message is taking longer than expected to complete. This could be due to various reasons, such as:
  
  High data volume being processed.
  Resource contention (e.g., CPU, memory, or I/O bottlenecks).
  Inefficient job logic or coding issues.
  External dependencies (e.g., waiting for data from another system).
  Locks on database tables that the job needs to access.
  
  
  
  Job Configuration: The job may not be configured optimally, leading to longer execution times.
  
  
  System Performance Issues: General performance issues in the SAP system or underlying database can also contribute to long-running jobs.
  
  
  Solution:
  
  
  Monitor the Job: Use transaction codes like SM37 (Job Monitoring) to check the status of the job. Look for any error messages or logs that can provide insight into why the job is taking longer than expected.
  
  
  Analyze Job Logs: Review the job logs for any warnings or errors that might indicate what is causing the delay.
  
  
  Check System Resources: Use transaction codes like ST02 (Buffer Monitor), ST04 (Database Performance Monitor), and ST06 (Operating System Monitor) to check for resource bottlenecks.
  
  
  Optimize the Job: If the job is poorly designed or inefficient, consider optimizing the job logic or breaking it into smaller, more manageable tasks.
  
  
  Adjust Job Scheduling: If the job is scheduled during peak hours, consider rescheduling it to a time when system load is lower.
  
  
  Terminate the Job: If the job is stuck and not making progress, you may need to terminate it. This can be done through SM37 by selecting the job and choosing the option to cancel it.
  
  
  Consult with Developers: If the job is custom-developed, consult with the developers to review the code and identify any potential improvements.
  
  
  Check for Locks: Use transaction SM12 to check for any locks that might be affecting the job's ability to complete.
  
  
  Related Information:
  
  Job Monitoring: Regularly monitor job statuses to catch long-running jobs early.
  Performance Tuning: Consider implementing performance tuning measures for the SAP system and database.
  Alert Configuration: Review the alert configuration in CCMS to ensure that alerts are set up appropriately for long-running jobs.
  Documentation: Refer to SAP documentation and notes for specific guidance on job management and performance tuning.
  
  By following these steps, you should be able to identify the cause of the long-running job and take appropriate action to resolve the issue.