How To Fix CCMS_GRMG058 - CCMS is not reporting any TCP/IP ports for system &1 instance &2. &3 &4.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)

  • Message number: 058

  • Message text: CCMS is not reporting any TCP/IP ports for system &1 instance &2. &3 &4.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CCMS_GRMG058 - CCMS is not reporting any TCP/IP ports for system &1 instance &2. &3 &4. ?

    The SAP error message CCMS_GRMG058 indicates that the CCMS (Computing Center Management System) is not able to report any TCP/IP ports for a specific system instance. This can occur for various reasons, and understanding the cause and finding a solution is essential for resolving the issue.

    Cause

    1. Instance Not Running: The SAP instance may not be running, which would prevent CCMS from retrieving any information about it.
    2. Configuration Issues: There may be misconfigurations in the instance profile or the network settings that prevent the CCMS from accessing the TCP/IP ports.
    3. Network Issues: There could be network connectivity issues that are preventing the CCMS from communicating with the instance.
    4. CCMS Configuration: The CCMS itself may not be properly configured to monitor the instance.
    5. Authorization Issues: The user or service account running the CCMS may not have the necessary permissions to access the instance information.

    Solution

    1. Check Instance Status: Ensure that the SAP instance is up and running. You can do this by checking the instance status in the SAP Management Console (SAP MMC) or using transaction codes like SM51 or SM66.

    2. Review Instance Profile: Check the instance profile parameters to ensure that the TCP/IP ports are correctly configured. Look for parameters like rdisp/mshost, rdisp/msserv, and rdisp/port.

    3. Network Connectivity: Verify that there are no network issues preventing communication between the CCMS and the SAP instance. You can use tools like ping or telnet to check connectivity to the instance's IP address and port.

    4. CCMS Configuration: Ensure that the CCMS is properly configured to monitor the instance. Check the configuration settings in transaction RZ20 or RZ21.

    5. Check Authorization: Make sure that the user or service account running the CCMS has the necessary authorizations to access the instance information. You may need to check the roles and authorizations assigned to the user.

    6. Restart CCMS: If the above steps do not resolve the issue, consider restarting the CCMS monitoring process or the SAP instance itself.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to check instances), RZ20 (to monitor CCMS), and RZ21 (to configure CCMS).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Logs: Review the system logs (transaction SM21) and developer traces (transaction ST22) for any related error messages that could provide more context.

    By following these steps, you should be able to identify the cause of the CCMS_GRMG058 error and implement a solution to restore proper monitoring of the TCP/IP ports for the specified SAP instance.

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