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Message type: E = Error
Message class: CCMS_GRMG - Alert Messages for GRMG Scenarios (Availability Monitoring)
Message number: 058
Message text: CCMS is not reporting any TCP/IP ports for system &1 instance &2. &3 &4.
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CCMS_GRMG058
- CCMS is not reporting any TCP/IP ports for system &1 instance &2. &3 &4. ?The SAP error message CCMS_GRMG058 indicates that the CCMS (Computing Center Management System) is not able to report any TCP/IP ports for a specific system instance. This can occur for various reasons, and understanding the cause and finding a solution is essential for resolving the issue.
Cause
- Instance Not Running: The SAP instance may not be running, which would prevent CCMS from retrieving any information about it.
- Configuration Issues: There may be misconfigurations in the instance profile or the network settings that prevent the CCMS from accessing the TCP/IP ports.
- Network Issues: There could be network connectivity issues that are preventing the CCMS from communicating with the instance.
- CCMS Configuration: The CCMS itself may not be properly configured to monitor the instance.
- Authorization Issues: The user or service account running the CCMS may not have the necessary permissions to access the instance information.
Solution
Check Instance Status: Ensure that the SAP instance is up and running. You can do this by checking the instance status in the SAP Management Console (SAP MMC) or using transaction codes like
SM51
orSM66
.Review Instance Profile: Check the instance profile parameters to ensure that the TCP/IP ports are correctly configured. Look for parameters like
rdisp/mshost
,rdisp/msserv
, andrdisp/port
.Network Connectivity: Verify that there are no network issues preventing communication between the CCMS and the SAP instance. You can use tools like
ping
ortelnet
to check connectivity to the instance's IP address and port.CCMS Configuration: Ensure that the CCMS is properly configured to monitor the instance. Check the configuration settings in transaction
RZ20
orRZ21
.Check Authorization: Make sure that the user or service account running the CCMS has the necessary authorizations to access the instance information. You may need to check the roles and authorizations assigned to the user.
Restart CCMS: If the above steps do not resolve the issue, consider restarting the CCMS monitoring process or the SAP instance itself.
Related Information
SM51
(to check instances), RZ20
(to monitor CCMS), and RZ21
(to configure CCMS).SM21
) and developer traces (transaction ST22
) for any related error messages that could provide more context.By following these steps, you should be able to identify the cause of the CCMS_GRMG058 error and implement a solution to restore proper monitoring of the TCP/IP ports for the specified SAP instance.
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