How To Fix CCMS_DOWNTIME002 - Status of dispatcher job for monitoring pauses (downtime management)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CCMS_DOWNTIME - Messages for Administering Monitoring Pauses in CCMS

  • Message number: 002

  • Message text: Status of dispatcher job for monitoring pauses (downtime management)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CCMS_DOWNTIME002 - Status of dispatcher job for monitoring pauses (downtime management) ?

    The SAP error message CCMS_DOWNTIME002 indicates that the status of the dispatcher job for monitoring has paused, which is related to the Downtime Management functionality in SAP. This can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.

    Cause

    1. Job Scheduling Issues: The dispatcher job may not be scheduled correctly or may have been interrupted.
    2. System Performance: High system load or performance issues can cause the dispatcher job to pause.
    3. Configuration Errors: Incorrect configuration settings in the monitoring or downtime management setup can lead to this error.
    4. Authorization Issues: Lack of necessary authorizations for the user or job can prevent the dispatcher from running properly.
    5. Technical Errors: There may be underlying technical issues, such as database connectivity problems or system resource limitations.

    Solution

    1. Check Job Status: Use transaction code SM37 to check the status of the dispatcher job. Look for any failed jobs and analyze the logs for errors.
    2. Restart the Job: If the job is paused, you can try to restart it. This can be done from the job overview in SM37.
    3. Review System Performance: Monitor system performance using transaction ST03N or ST06 to identify any bottlenecks that may be affecting job execution.
    4. Check Configuration: Review the configuration settings for Downtime Management in transaction SMD or SCC4 to ensure everything is set up correctly.
    5. Authorization Check: Ensure that the user executing the job has the necessary authorizations. You can check this in transaction SU53 after the error occurs.
    6. System Logs: Check the system logs (transaction SM21) for any related errors or warnings that could provide more context on the issue.
    7. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.

    Related Information

    • Transaction Codes:
      • SM37: Job Monitoring
      • ST03N: Workload Analysis
      • ST06: Operating System Monitor
      • SM21: System Log
      • SMD: Downtime Management
    • SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on Downtime Management and monitoring jobs.
    • SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.

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