How To Fix CCMS_AGENT032 - Status of a server node

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_AGENT -

• Message number: 032

• Message text: Status of a server node

What causes this issue?

This monitoring tree element (MTE) displays the status of a server node.
The following values exist:
Status,,Description,,
Initial,,Initial status after the start,,
Waiting to start,,Process is waiting to start,,
Starting framework,,Process is starting,,
Starting apps,,Process is starting,,
Running,,Process is running,,
Waiting to stop,,Process is waiting to stop,,
Stopping,,Process is stopping,,
Stopped,,Process was ended,,
Debugging,,Process is in debug mode,,
Stopped manually,,Process was manually stopped,,
Bootstrapping,,Bootstrap is running,,
Waiting to run,,Process is ready to start,,
Deploying online,,Online deployment is running,,

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_AGENT032 - Status of a server node ?

  The SAP error message CCMS_AGENT032 typically indicates an issue with the status of a server node in the SAP system monitoring environment. This message is part of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor the health and performance of SAP systems.
  Cause:
  The CCMS_AGENT032 error can be triggered by several factors, including:
  
  Network Issues: Connectivity problems between the monitoring system and the server node can lead to status reporting failures.
  Agent Issues: The SAP CCMS agent (also known as the SAP Host Agent) may not be running or may have encountered an error.
  Configuration Problems: Incorrect configuration settings in the monitoring setup can prevent proper communication or status reporting.
  Resource Constraints: High CPU or memory usage on the server node can affect the agent's ability to report status.
  Service Availability: The services that the CCMS agent relies on may be down or not responding.
  
  Solution:
  To resolve the CCMS_AGENT032 error, you can take the following steps:
  
  
  Check Network Connectivity:
  
  Ensure that there is proper network connectivity between the monitoring system and the server node.
  Use tools like ping or traceroute to diagnose any network issues.
  
  
  
  Verify the CCMS Agent:
  
  Check if the SAP Host Agent is running on the server node. You can do this by executing the command:
  sapcontrol -nr <instance_number> -function GetProcessList
  
  If the agent is not running, restart it using:
  sapcontrol -nr <instance_number> -function Start
  
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for the CCMS monitoring are correct. This includes checking the instance profile and any relevant parameters.
  
  
  
  Monitor System Resources:
  
  Check the system's CPU and memory usage. If the server is under heavy load, consider optimizing resource usage or scaling up the server.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues related to the CCMS agent or the specific error message.
  
  
  
  Review Logs:
  
  Check the logs for the CCMS agent and the SAP system for any error messages or warnings that could provide more context about the issue.
  
  
  
  Restart the SAP System:
  
  If the issue persists and is critical, consider restarting the SAP system as a last resort.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CCMS and SAP Host Agent for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  SAP Support: If the problem cannot be resolved, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the CCMS_AGENT032 error effectively.