How To Fix CCMS_AGENT013 - Number of browser sessions of the Java instance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CCMS_AGENT -

  • Message number: 013

  • Message text: Number of browser sessions of the Java instance

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CCMS_AGENT013 - Number of browser sessions of the Java instance ?

    The SAP error message CCMS_AGENT013 typically indicates that the number of browser sessions for a Java instance has exceeded a predefined threshold. This can lead to performance issues or instability in the SAP system. Below are the causes, potential solutions, and related information for this error message.

    Causes:

    1. High User Load: A large number of users accessing the Java instance simultaneously can lead to an increase in browser sessions.
    2. Session Management Configuration: The configuration settings for session management may not be optimized for the current load.
    3. Memory Leaks: Issues in the application code or configuration that lead to memory leaks can cause sessions to remain active longer than necessary.
    4. Improper Cleanup: Sessions may not be properly terminated after users log out or after a timeout, leading to an accumulation of active sessions.
    5. Configuration Limits: The system may have a low limit set for the maximum number of concurrent sessions.

    Solutions:

    1. Increase Session Limits: If the current limit is too low for your user load, consider increasing the maximum number of allowed browser sessions in the configuration settings.

      • This can typically be done in the SAP NetWeaver Administrator (NWA) under the "Configuration" section.
    2. Optimize Session Management: Review and optimize session management settings to ensure that sessions are being handled efficiently.

      • Check session timeout settings and ensure they are appropriate for your user base.
    3. Monitor and Analyze Usage: Use monitoring tools to analyze user behavior and session usage patterns. This can help identify peak usage times and inform capacity planning.

    4. Application Code Review: Conduct a review of the application code to identify any potential memory leaks or issues that may be causing sessions to remain active longer than necessary.

    5. Regular Cleanup: Implement regular cleanup processes to terminate inactive sessions and free up resources.

    6. Load Balancing: If applicable, consider implementing load balancing to distribute user load across multiple instances, which can help manage session counts more effectively.

    Related Information:

    • SAP Notes: Check SAP Notes related to CCMS and session management for any specific patches or recommendations.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
    • Documentation: Review the official SAP documentation for your specific version of the Java instance to understand the configuration options available for session management.

    Conclusion:

    Addressing the CCMS_AGENT013 error involves a combination of configuration adjustments, monitoring, and possibly code optimization. By understanding the underlying causes and implementing the suggested solutions, you can help ensure that your SAP Java instance operates smoothly and efficiently.

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