How To Fix CCMS_AGENT006 - Information about the shared memory of the Java instance

SAP Error Message - Details

• Message type: E = Error

• Message class: CCMS_AGENT -

• Message number: 006

• Message text: Information about the shared memory of the Java instance

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CCMS_AGENT006 - Information about the shared memory of the Java instance ?

  The SAP error message CCMS_AGENT006 typically indicates an issue related to the shared memory of a Java instance in an SAP system. This message is part of the CCMS (Computing Center Management System) monitoring framework, which is used to monitor the performance and health of SAP systems.
  Cause:
  The error message CCMS_AGENT006 can be triggered by several factors, including:
  
  
  Insufficient Memory Allocation: The Java instance may not have enough shared memory allocated to it, which can lead to performance issues or failures in processing requests.
  
  
  Memory Leaks: If there are memory leaks in the Java application, it can lead to exhaustion of available shared memory.
  
  
  Configuration Issues: Incorrect configuration settings in the Java instance or the underlying operating system can lead to problems with memory management.
  
  
  High Load: A sudden increase in load or resource consumption can lead to memory exhaustion.
  
  
  Operating System Limits: The operating system may impose limits on the amount of shared memory that can be allocated, which can affect the Java instance.
  
  
  Solution:
  To resolve the CCMS_AGENT006 error, you can take the following steps:
  
  
  Check Memory Allocation:
  
  Review the memory settings for the Java instance in the SAP profile parameters (e.g., JAVA_HEAP_SIZE, JAVA_SHARED_MEMORY).
  Increase the memory allocation if necessary.
  
  
  
  Monitor Memory Usage:
  
  Use monitoring tools (like SAP Solution Manager or CCMS) to check the memory usage of the Java instance.
  Identify any potential memory leaks or processes consuming excessive memory.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the Java instance are correct and optimized for your workload.
  Check the operating system settings for shared memory limits (e.g., shmmax, shmall on Linux).
  
  
  
  Restart the Java Instance:
  
  If the issue persists, consider restarting the Java instance to clear any temporary memory issues.
  
  
  
  Analyze Logs:
  
  Check the Java instance logs for any errors or warnings that may provide additional context about the memory issue.
  
  
  
  Update Software:
  
  Ensure that you are running the latest patches and updates for your SAP system, as these may contain fixes for known memory-related issues.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and monitoring Java instances.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Performance Tuning: Consider performance tuning for your Java applications to optimize memory usage and improve overall system performance.
  
  By following these steps, you should be able to diagnose and resolve the CCMS_AGENT006 error related to the shared memory of the Java instance in your SAP system.